Hello Hazel,
I have submitted a request for you to investigate this case. Please check your email and reply!
Best regards,
Sam Clayton
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We are trying to update the CMS version but getting this Error.
We already applied the necessary permissions to files and folder specified in this article https://support.motocms.com/hc/en-us/articles/212454707-Update-is-interrupted-by-an-error-Files-can-not-be-copied
Also checked that Zip php extension was already enabled. https://support.motocms.com/hc/en-us/articles/212456627-Update-is-interrupted-by-an-error
Nothing seems to work. Please help. Thank you!
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Hello Hazel,
I have submitted a request for you to investigate this case. Please check your email and reply!
Best regards,
Sam Clayton