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Hazel Marasigan

Cannot update control panel

We are trying to update the CMS version but getting this Error.

We already applied the necessary permissions to files and folder specified in this article https://support.motocms.com/hc/en-us/articles/212454707-Update-is-interrupted-by-an-error-Files-can-not-be-copied

Also checked that Zip php extension was already enabled. https://support.motocms.com/hc/en-us/articles/212456627-Update-is-interrupted-by-an-error

Nothing seems to work. Please help. Thank you!

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Sam Clayton

Hello Hazel,

I have submitted a request for you to investigate this case. Please check your email and reply!

Best regards,
Sam Clayton

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