Community

New post

Post

2 followers Follow
0
Avatar
Alberto Dastis

favicon not insert them

moto cms seems that only supports jpg favicon, so I downloaded and uploaded to the application but does not update, I can not put the favicon in place

Best regards

Answered

Please sign in to leave a comment.

5 comments

0
Avatar
Eric

Hello Alberto,

Favicon should be in .png format. You will be able to set it under Website Preferences tab. Dimensions should be 16×16 or 32×32 pixels.

Also you can upload it to your template root directory in .ico format,  that will work too.

Best regards, 

Eric Curtis

0 votes
Comment actions Permalink
0
Avatar
Heidi

Hi

I have added the favicon as suggested above 32 x 32 pixels in .png format and saved it but it is still not working on my website.  Can you please suggest where I am going wrong?

Thanks

0 votes
Comment actions Permalink
0
Avatar
Eric

Hello,

Most likely you are running Internet Explorer - it has difficulties with .png favicons. Please follow my second advise from the answer above:

Just upload favicon file to your template root directory (favicon should be in .ico format in this case).

Best regards, 

Eric Curtis

0 votes
Comment actions Permalink
0
Avatar
Heidi

Hello Eric

Thanks for your speedy response.  We are running Internet Explorer so that could be why.  Unfortunately, I am a novice and not sure how to upload to the template root directory.  Could you please explain in layman's terms.

Kind regards

Heidi

0 votes
Comment actions Permalink
0
Avatar
Eric

Hello Heidi,

The easiest way is to use File Manager application from your webhosting control panel. Just launch File Manager, navigate to the directory where the template is located and place your favicon.ico file there (where website.swf and moto.swf files are located) 

If you will face any difficulties with this, please contact your hosting provider support team, they will provide you with more detailed explanation on how to use File Manager.

Best regards, 

Eric Curtis

0 votes
Comment actions Permalink