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Maryam Momenzadeh

backup

hi

when I want to have backup it is announced that you don't have ziparchive with this message 

ZipArchive cannot be found. Your backup files will not be archived but you still will be able to download them via FTP.

could you please help me

momenzadeh 

Tivagroup.ir

 

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Kostas Snider

Hello,

This message means that class 'ZipArchive' is disabled on your server and so archive cannot be created. Please, contact your hosting provider and ask them to enable class 'ZipArchive' for your site.

Best regards,

Kostas

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Erwin

Hi,

Worse thing happen to me. When I run the backup, I stuck on "creating zip archive...". I try many times and always spend many hours to wait the process to be finished. But it never finish. What happen to my backup process?

 

Best regards,

 

Erwin

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Den Amid

Hello,

We've tested your website and found out that backup process was blocked due to heavy load on the server. You should either remove some content from your server or change a hosting plan for something more powerful.

Best regards,

Mathew Brown

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