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Charles Landry

HELP : Your customer service. My Request via Chat from 3 hours ago - dated today has been removed from my account.

I submitted a follow up to a request that was from Friday March 24, 2017 . You showed it as solved even though there were questions. I had a chat submission today. March 28th. At 9:33am central time. It was showing on my account/records. And now it is NOT. What happened?

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Sam Clayton

Hello Charles 

Our agent have merged your request into the open ticket, and provide you with answers to all your questions. Also please check our article 
Thank you for understanding

Best regards,
Sam Clayton



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Charles Landry

Thank you Sam.  I understand now. And I have tried to delete this post. But it did not.  If you are able to ...please delete. Thanks.

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