Important limitation

At the moment, shipping cost cannot be calculated automatically based on product weight, size, or distance.

Instead, shipping must be configured using fixed values or manual logic.

Where to configure shipping

Go to:

Settings → Your Store → Shipment

Here you can connect and configure available shipping methods.

Available shipping methods

1. Pickup from the store

Use this when:

• Customers collect orders themselves
• No delivery is required

How it works:

• No shipping cost is applied
• No delivery address is required
• You specify your store address and working hours

Typical setup:

• Name: Pickup from store
• Cost: Free (via Custom price)
• Comment: “We will notify you when your order is ready for pickup”

2. Courier delivery

This is the most flexible method and can be configured in multiple ways depending on your business model.

Shipping cost options explained

Inside Courier delivery → Shipping cost, you have 3 options:

A. Fixed price

Use this when:

• Delivery cost is always the same

Example:

• $5 nationwide delivery
• $40 international delivery

Behavior:

• The amount is added to the order total automatically

B. Hide the price

Use this when:

• Shipping cost is unknown at checkout
• You calculate it manually later

Recommended to add a comment like:

“Shipping cost will be calculated after order confirmation”

C. Custom price (text-based)

This is the most flexible option.

You can enter any text instead of a number.

Common use cases:

• Free
• Carrier rates
• Free for orders over $50
• Calculated individually

Important:
This option does not automatically enforce conditions (e.g., order amount). It only displays information to the customer.

Payment methods and shipping

Shipping methods can be linked to specific payment methods.

Go to:
Settings → Your Store → Payment methods

Available options include:

• Manual payment (can be renamed)
• PayPal
• Stripe
• Others

Cash on delivery (COD) setup

To enable COD:

1. Create a payment method using Manual payment
2. Rename it to: Cash on delivery
3. Assign it to your Courier delivery method

Optional:

• Add a fixed fee if COD has an extra cost

Practical scenarios

Scenario 1: Simple store (recommended baseline)

Offer:

• Pickup (Free)
• Courier delivery (Fixed price)

Setup:

• Pickup → Custom price: Free
• Courier → Fixed price: e.g. $10

Scenario 2: Courier + Cash on delivery

Offer:

• Standard courier (online payment)
• Courier with COD

Setup:
Create two shipping methods:

1. Courier delivery
   • Fixed price
   • Payments: PayPal / Stripe
2. Courier delivery (Cash on delivery)
   • Fixed or custom price
   • Payments: Cash on delivery only

Scenario 3: Delivery price depends on carrier

Use this when:

• You rely on third-party logistics (e.g., postal services)
• Price varies per order

Setup:

• Shipping cost: Custom price
• Value: Carrier rates

Add comment:

“Shipping cost depends on carrier rates. We will contact you after order confirmation.”

Scenario 4: Free shipping over a certain amount

Since automatic rules are not available:

Setup:

• Shipping cost: Custom price
• Value: Free for orders over $50

Important:
You must manually verify orders if needed.

Scenario 5: Multiple delivery options

You can create multiple courier methods, for example:

• Standard delivery – $5
• Express delivery – $15
• Courier (calculated)

Each can:

• Have different pricing
• Support different payment methods

Best practices

1. Keep it simple

Avoid too many shipping options.
Recommended: 2–4 methods max

2. Use clear naming

Instead of:

• “Courier delivery”

Use:

• “Courier delivery (2–3 days)”
• “Courier delivery (Cash on delivery)”

3. Always explain unclear pricing

If using:

• Hidden price
• Carrier rates

Add a clear comment to avoid confusion and abandoned carts.

4. Match shipping with payment logic

Example:

Summary

MotoCMS shipping is manual but flexible.

You can:

• Set fixed prices
• Display custom pricing rules
• Offer COD
• Combine multiple delivery options

But:

• No automatic price calculation based on weight/size yet

If something is missing

If your shipping logic is more complex (zones, weight-based pricing, automation), you currently need to handle it manually.

If you're having further questions on store shipping configuration, please contact us at support@motocms.com